As social media continues to grow and become the primary form of communication for humanity, a new sector of customer service has risen, changing the way brands are interacting with customers. Social media customer care, or SMCC for short, is the use of social media platforms to communicate, answer queries and share new products or services through the platforms connecting the world. SMCC offers brands and businesses a platform to address common problems, share marketing … [Read more...]
About Josh Wardini
Location Incapable Internet Enthusiast | Re-Designer of the World Around | Bodybuilder trapped in a Computer Geeks Body.