Introduction In today’s competitive business environment, no business that wants to succeed can afford to neglect customer service. The speed and efficiency with which a company responds to enquiries and complaints can have a big effect on its reputation and long-term growth. With numerous competitors just a mouse click away, businesses there’s no room for complacency and sloppiness when it comes to communication. Different people like to communicate in different ways, so … [Read more...]
About Matthew Guise
Matthew Guise is a digital marketing expert for Callagenix Ltd, a UK-based telephony services provider that specialises in business grade hosted phone solutions.