How is the price of bespoke jewellery pieces determined?
The cost of the gold, gemstones and other materials is the main factor followed by labour and design fees.  We initially base the price on estimates and are transparent about what we factor in. A bespoke piece starts at HK$5,000 and we do not charge for consultations and quotations.

Can I make sure that I like the design before it’s produced?
Yes, we make sure to work with you through drawings and CADs, the computer drawings are very detailed and show you all angles of the design. We also have a range of ready-to-wear products that we use as a reference point to show you diamond sizes, the finishing of a product, etc. We have very rarely gone wrong with the result.

What metals and gemstones do you work with in making bespoke jewellery?
We work with natural and lab-made diamonds, semi-precious and precious gemstones, as well as gold and platinum to create a bespoke jewel.

How long does it take to make a bespoke jewellery piece?
Our process usually takes three to four weeks from start to finish.

Will my engagement ring need cleaning and maintenance?
We usually recommend having the ring professionally checked and polished every 12-18 months depending on how you wear it. We provide one free polishing with all our pieces.

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Does your bespoke jewellery come with appraisals and certificates?
All our pieces come with an invoice which has all the details of the piece, from the [stone’s] carat weight and gold weight. We provide a GIA certificate for all natural diamonds [that are] 0.50 carat or more, and a GIA or IGI certificate for lab-grown diamonds which are more than one carat. We can also provide certificates for other gemstones at the customer’s request.

Is bespoke jewellery more expensive?
This is a common myth. On the contrary, we think it [the price] is more reasonable than buying readymade jewellery. We have excellent sourcing abilities, which means we can get you what you want at a price within your budget.  As we do not hold a large inventory, we save tremendous costs and pass that on to our bespoke customers. We also save cost on rent and marketing which means we can afford to work on lower margins. 

How do jewellers make bespoke jewellery?
It requires a good partnership between the design, sourcing and manufacturing sides of the business. The design team and consultants work with the customers to understand their needs, relaying this information to sourcing and manufacturing teams who let us know what’s possible so that we can give concrete options to the customer. All these interactions happen at the same time and we are lucky to have a great team in place with excellent communication.

What are the benefits of custom-made jewellery?
Jewellery is a meaningful purchase. Getting a custom-made piece means you are involved and can choose to get it done how you want, suit it to your budget and get it cheaper than a similar piece in store.

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